AI customer support software
AI customer support software that sounds like your team
SupportWunder reads every customer message, writes the reply from your knowledge base in your tone, and leaves it ready to send, across email, WhatsApp, Telegram and website chat. You review what goes out.
Where AI support usually falls short
- Chatbots sound generic and miss your brand voice.
- Made-up answers (hallucinations) erode customer trust.
- Tools bill per seat or per message. Costs become unpredictable.
- A chat-only bot covers one channel, not your whole inbox.
How SupportWunder works
1. Connect your channels
Email, WhatsApp, Telegram and website chat in one place. Every case lands in the same interface.
2. Answer from your knowledge
Replies come from your knowledge base and your style, not generic model knowledge.
3. Approve or automate
Review drafts and send, or turn on auto-send for high-confidence cases.
Why teams choose SupportWunder
The style is learned from your real replies, no robotic phrasing.
If the grounding isn't in your knowledge base, the case is flagged instead of guessed.
Fair, predictable costs. Cases you handle by hand are free.
Email and chat together, not one island bot per channel.
Frequently asked questions
- Does SupportWunder replace my support team?
- No. It takes the repetitive typing off your team's plate and keeps response times low. People keep approval and handle the tricky cases.
- How are hallucinations prevented?
- Answers are grounded in your knowledge base. If the system can't find solid grounding, it won't draft an invented answer. It flags the case for a human instead.
- Which channels are supported?
- Email (including Gmail and Google Workspace), WhatsApp, Telegram and an embeddable website chat. All channels share the same knowledge base and brand voice.
- Is it GDPR-compliant?
- Yes. EU hosting, 90-day default retention, and immediate deletion when a channel is disconnected. Only the data needed to draft the reply is processed.
- How fast can I get started?
- Usually within minutes: connect a channel, fill the knowledge base with existing replies or a URL, and look at your first draft.
Try AI support that sounds like your team
Start for free, connect a channel, and see on your first real case what a draft in your own tone looks like.
Start for free