For Gmail & Google Workspace
Automate Gmail support, without losing your voice
Connect your Gmail inbox and SupportWunder writes a ready-to-send reply for every incoming support email: in your tone, grounded in your knowledge base. You review and send, or let high-confidence cases answer themselves.
Why the support inbox eats so much time
- Every reply starts from scratch. The same questions, retyped again and again.
- Templates sound generic and rarely fit the exact question.
- Response times climb the moment volume spikes or someone is on holiday.
- Knowledge lives in people's heads and old emails, not one searchable place.
Up and running in three steps
1. Connect Gmail
Securely via OAuth, no forwarding rules, no password sharing. Your existing labels and threads stay untouched.
2. Fill the knowledge base
Import existing replies, an FAQ, or a URL. SupportWunder learns your facts and your writing style from them.
3. Review & send
Every new email gets a draft. Approve it, or turn on auto-send for high-confidence cases.
What that means day to day
Drafts adopt your greeting, length and phrasing, not those of a generic chatbot.
By default nothing goes out without your approval. Auto-send is optional and can be switched off anytime.
You pay per resolved case, not per draft or seat. Emails you handle fully by hand are free.
EU hosting, 90-day default retention, disconnection means immediate deletion.
Frequently asked questions
- Does SupportWunder send emails automatically?
- Only if you want it to. By default it creates drafts that you review and send yourself. Auto-send can be enabled per inbox and only applies to high-confidence cases.
- Do I have to forward my email?
- No. The connection uses Google OAuth. There are no forwarding rules and no password sharing; your existing Gmail organization stays the same.
- How does it know what to answer?
- From your knowledge base. You fill it with existing replies, an FAQ, or a website URL. If SupportWunder can't find solid grounding, it won't invent an answer. It flags the case instead.
- Does it work with Google Workspace?
- Yes. Both personal Gmail accounts and Google Workspace mailboxes can be connected. Other channels like WhatsApp, Telegram and website chat are supported too.
- What does it cost?
- The free plan includes 25 resolved cases per month with no credit card. After that you pay per resolved case. A case is one email or chat conversation within 24 hours, regardless of how many messages it takes.
Connect your Gmail inbox in minutes
Start for free and see, on your first real support case, what a draft in your own tone looks like.
Start for free